How Aqualink handles personal, business, and operational data.

This Privacy Policy explains how Aqualink Bangladesh Limited collects, uses, stores, shares, and protects personal and business information through our website, communications, products, services, platforms, and recruitment channels.

Aqualink is based in Bangladesh and works with clients, partners, and users who may be located in Bangladesh or outside Bangladesh. Where international privacy laws apply, we aim to handle data in a fair, transparent, secure, and purpose-limited manner.

We may collect names, email addresses, phone numbers, company names, job titles, office addresses, project messages, service interests, CVs, portfolio links, and other information you choose to provide.

For our IoT, automation, energy, aquaculture, agritech, and software platforms, we may process operational data such as device identifiers, sensor readings, telemetry, alerts, reports, system logs, user activity, and configuration data.

Our website may also collect basic technical information such as IP address, browser type, device information, pages visited, referring pages, and approximate usage patterns.

We use information to respond to enquiries, prepare proposals, deliver and support services, operate dashboards and connected systems, manage client accounts, improve product reliability, troubleshoot issues, and communicate service updates.

Career information is used to review potential fit for current or future opportunities, contact candidates, and maintain a talent pool unless a candidate asks us to delete their information.

We may also use information to comply with applicable laws, enforce agreements, prevent misuse, protect systems, and maintain business records.

Depending on the context, we process information with your consent, to perform a contract, to respond before entering into a contract, to comply with legal obligations, or for legitimate business interests such as service security and product improvement.

For users outside Bangladesh, we aim to respect applicable international privacy principles including notice, choice, data minimization, access, correction, retention limits, and secure processing.

We do not sell personal information. We may share information with authorized employees, contractors, cloud hosting providers, email providers, analytics providers, professional advisers, payment or procurement partners, and service vendors who help us operate our business.

We may disclose information when required by law, regulation, court order, government request, contract enforcement, security investigation, or to protect rights, property, safety, and service integrity.

Because we use modern cloud, software, communication, and analytics tools, information may be processed or stored in Bangladesh or other countries. Where cross-border transfer occurs, we use reasonable safeguards and work with providers expected to maintain appropriate security standards.

If a project requires specific data residency, confidentiality, or regulatory commitments, those commitments should be included in the applicable service agreement, proposal, or data processing arrangement.

Our website may use cookies, analytics, and similar technologies to understand website performance, improve pages, remember preferences, and measure engagement.

You can control cookies through your browser settings. Some website features may not work properly if cookies are disabled.

We keep information only as long as reasonably necessary for the purpose collected, including service delivery, legal compliance, accounting, security, recruitment, dispute resolution, and business record needs.

Operational platform data retention may vary by project, client agreement, technical requirement, and regulatory context.

You may request access, correction, update, restriction, deletion, or withdrawal of consent where applicable. Some requests may be limited by legal, security, contractual, or operational requirements.

To make a privacy request, email us at sales@aqualinkbd.net with enough detail for us to identify the relevant information and respond appropriately.

We use reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, alteration, disclosure, or loss.

No internet, cloud, or connected-device system can be guaranteed to be completely secure. Clients and users are responsible for maintaining strong credentials, appropriate user access, and secure device practices.

Our website and services are intended for business, institutional, operational, and professional use. We do not knowingly collect personal information from children through this website.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operating practices. The updated version will be posted on this page with a revised date.